Deposit and Pick-Up Policy

Virgin Hair Loft requires deposits on the following:

  • Purchases of customized hair bundles that are not available online or in the store.
  • Purchases of customized wigs.

For customized wigs, please 3-4 weeks for delivery to Virgin Hair Loft. For hair products, you can expect delivery within 3-5 business days. We will notify you by phone and by email when your order arrives.

Once order arrives at Virgin Hair Loft, customers have five (5) business days to pick up their order. If the customer fails to pick up their order, their order will be canceled and the process will have to restart. This includes paying another deposit for the customized hair bundle or wig.